Holyart Premium: FAQ

What is Holyart Premium?

Holyart Premium is an annual subscription dedicated to the best Holyart customers that allows you to get free shipping on all orders over 35.08 £

How much does it cost and how long is Holyart Premium valid for?

Holyart Premium has a cost of £ 35.08 (except for promotions and expiring offers) and is valid for 12 MONTHS from the day you sign up for the service.

How can I subscribe to Holyart Premium?

Activating Holyart Premium is very simple: just visit the registration page and complete the purchase by entering your credit card details. The Premium service will be activated instantly and you can immediately use your Holyart Premium benefits.

Which payment methods can I use to purchase the Holyart Premium service?

The Holyart Premium service can only be purchased with a credit card.

Which items are eligible for the Holyart Premium free shipping option?

All 40,000+ items in the Holyart catalogue are eligible. Just reach the 35.08£ minimum to get free shipping!

Is there a minimum purchase required to benefit from the free shipping Holyart Premium?

The Holyart Premium free shipping option will be activated upon reaching the minimum purchase of 35.08 £.

For which delivery addresses is the option of free shipping Holyart Premium valid?

The Holyart Premium free shipping option is valid for all orders to the UK, Ireland, Belgium, Luxemburg, Monaco, Germany, Austra, Holland, Denmark, Slovenia, Hungry and Czech Republic.You will not be able to benefit from the Premium free shipping option for orders with a delivery address in another country - excluding the countries mentioned above.

How can I renew my subscription to the Holyart Premium service?

Your subscription to Holyart Premium is valid for a period of 12 months and is automatically renewed from year to year.
You can prevent the automatic renewal of the Holyart Premium option at any time by deactivating the automatic renewal option before your subscription expires.
To deactivate the automatic renewal:
  1. Log in to the My Account page
  2. Visit the Holyart Premium section
  3. Check the renewal date displayed on the left of the page; click on Do Not Renew.
Once renewal is deactivated, your membership will end at the specified period, free of charge.

How can I unsubscribe from Holyart Premium?

You can unsubscribe from Holyart Premium by accessing the My Account section in your profile.
To unsubscribe from Holyart Premium:
  • Visit the section I Holyart Premium
  • Click on Unsubscribe
Note: If you haven't used your Premium benefits from the time you paid for your subscription to the time you canceled, you will receive a full refund. If you are eligible for a refund, we will notify you by email upon confirmation of your request to unsubscribe.

I bought the Premium service by mistake. Can I cancel the purchase?

If you have not used your Premium benefits from the time of the subscription payment to the cancellation request, you will receive a full refund. To request the cancellation of the Premium service, just contact us at the free toll-free number 800 974308 or write us an email customerservice@holyart.co.uk
Reviews
Hamilton | 3/27/2024
Good afternoon, I just wanted to let you know that the order has just arrived safely, and is...
Jean | 1/30/2024
I CAN'T THANK YOU ENOUGH FOR THE CIBORIUM! WE RECEIVED IT TODAY AND IT IS SO BEAUTIFUL! IT A...
Mr. J. | 1/25/2024
am just so amazed and excited that finally my 2nd delivery is due to arrive today, Thank You! What...