Pulcranet Srl, has its legal head-office located in Via Martiniana n° 325/B - 41126 Modena (MO), VATIN: 03094930363; is the owner of the website www.holyart.co.uk and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.
Information on the products
In order to make the purchase of its products always clear and transparent, Holyart pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets'. These sheets include detailed information about the products and their features (price, size, materials, models, weight, etc.) together with high-definition images of each single product.
The customer may purchase all the products currently on the holyart e-catalogue, which can be visited at this address: (URL) www.holyart.co.uk.
Each product displayed on the web catalogue features a technical sheet, stating its availability as follows:
- In stock
- Product available in "n." days
- Out of stock
In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.
Prices on Holyart.co.uk are listed in British Pounds (£) and other currencies, such as Euros (€), US Dollars ($); VAT is included, where applicable, and additional fees may be levied by the delivery country. Shipping costs are not included and are charged to customers, except for special offers and/or discount coupons. Shipping costs are calculated in addition to the price of the selected item/s and are always stated at checkout before confirming the purchase. TO SEE THE SHIPPING COSTS, DEPENDING ON WEIGHT AND DESTINATION, PLEASE CLICK HERE.
The price list is expressed in GB pounds (or other currencies: Euros and US dollars) and is indicated in a clear and transparent way before order confirmation. Holyart reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Holyart reserves the right to cancel the order.
Placing an order
To place an order on Holyart.co.uk, customers must follow a four-step path
- Log in specifying user name and password in the required fields (or register if you are a new customer);
- Add to the cart the item(s) you wish to purchase;
- Choose the desired shipping method;
- Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the ORDER CANCELLATION section.
Shipping of the goods
The products purchased on Holyart.co.uk, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the SHIPPING PAGE.
After having placed an order on the website, customers can cancel orders at any time by telephone at +44 208 068 8794 or writing an email to firstname.lastname@example.org If the order that you wish to cancel has already been paid, Holyart will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will collect the goods at the place indicated by you at our own expenses.
Holyart's withdrawal policy does not only comply with the norms of the D.Lgs 206/05 Consumer code, but goes beyond these norms in order to guarantee maximum satisfaction and protection to the customers. For more information, please consult the RETURN POLICY section.
Absolutely stunning Xmas bauble. Great value and fast shipping too. Would definitely recommend this.
I'm slowly building up a Nativity scene and find Holyart has an excellent range of figures,...
Thank you for a service which was 5 🌟. Came very quick in 3 days. Only thing was the cross come...
No improvements required for the order experience - Excellent - Thankyou
Easy to order and speedy arrival. Good quality goods.
My order I received was very prompt and speedy delivery and the goods I ordered were of good...
sender was good, and delivery pretty quick. Unfortunately the product falls over when the lid is...
An excellent service. Tracked parcel from leaving to receiving the package- well wrapped for the...
A customer focused company supplying quality products at reasonable prices. Corrective action is...
Ordering was easy and the information on delivery was very good, kept well informed of where in...
I am very happy with the product. Thank you very much
I have never had a problem when ordering anything from them. Great service, if there is a...
Excellent service, helpful customer advisor and prompt despatch.
I was disappointed to find the Christmas village damaged upon arrive but Holyart dispatched...
An absolutely fanatics company to buy from. Very fast delivery and very satisfying product. I...
For me everything was fine. You kept in touch to inform me of dispatch and delivery status.
Easy to navigate website. Great products - as described. Fast , well packaged delivery.
I was satisfied with the delivery. Unfortunately one of the battery candles was very weak and...
Stunning frame, the details not the best but worth the money, quick delivery!
Excellent prompt and thorough service from Holyart. The Gospel Book Cover ( 4 Evangalists) is a...
Fast and efficient service. Always a pleasure doing business with ***.
Very pleased with my purchase would definitely recommend you to family are friends
I think that everything is just fine. Web site informative, large amount of different types of...
Superb service! Arrived at the expected time! Very please with the product! Would recommend the...
Excellent item great service great tracking of parcel all round very good experience and would...
Great service and products (stoles and small chalice) were delivered speedily and exactly as...
I have made a couple of purchases from holyart and have been impressed both times with my...
Beautiful glass tree topper. Well packaged and quick delivery. Very good communication...
Very happy with ordering communication and delivery on time. Thank you
i find that the whole process of ordering and the postage and the pakageing is 1st class i look...
Ordered some findings and other parts to make my own rosary. Everything looks great and arrived...
The selection was great, ordering easy and delivery swift. Lovely to deal with
The icon I ordered from Holyart was delivered promptly, packaged beautifully and was even more...
On your page were you show individual incense, that is where you make your choice it should be...
This was the second time that I have used Holy Art to order an ordination present for a friend,...
Perfect customer support. 1 out of 4 items ordered arrived broken (this may happen) and received...
As a returning customer to Holyart I am really pleased with the quality of their customer...
I have placed in many orders in HolyArt - and everything has went very well each time. Good...
The items ordered arrived promptly and were just as required and as shown. Thank you
I was happy with the manner and speed in which my order was processed and with the goods and the...
Ordering easy, delivery prompt and price reasonable. P& P price was high
Fabulous service. Goods arrived earlier than stated. Goidd arrived broken looked to be a carrier...
Excellent service. Beautiful products. Would definitely recommend.
V happy with product and swift delivery (though I had only selected standard delivery).
Excellent service delivery was fast. The items I bought were of excellent value and quality. I...
Thank you so much very happy with the order beautiful items and lovely staff providing excellent...
pleased with every purchase i made on behalf of our priest and i have recommended him to start...
The item we ordered arrived very quickly and was exactly as described. I would be happy to...
This was the first order I made with you. I am very happy with the process, the delivery and I...
Such a wide range of products, and super fast delivery to the UK from Italy.
Outstanding customer service, fast delivery and the item I ordered (Santa Claus with reindeers...
Everything was great just the shirt was off a size. I ordered a 17 1/2 inch neck and it feels...
The service from ordering was superb. Items received were packed really well and travelled from...
I don’t think I can say anything about improving the service I received because the statue I...
Service was excellent. Items received were as expected
Extremely easy to order on line and fast efficient delivery. Excellent service
Beautifully packaged and quickly delivered. Never tried this before - bought it on a friend's...
Website easy to use. I felt delivery charge was a little steep but it did arrive v quickly. Will...
Yes I recommend, delivery was right next day and all was in order.
I live in the UK and purchased a 100cm marble statue.From beginning to end I found my experience...
I had been searching for a very long time to obtain a square candle stand and this product was...
My entire experience with HolyArt was has been outstanding. Thank you. Most importantly. My...
Good quality product and quick delivery. When first opened there was a strong smell of...
Excellent all round. Easy to locate items and what I saw is what I got ....in terms of look,...
Perfectly satisfied with all aspects of purchase and delivery
I had need to contact customer support, by telephone, to help me to complete my order. The...
Exellent quality and service very speedy Ordered various candles beautiful to detail Will...
It was a masterpiece, in despite of the price. The Saint Benedictine Cross is beautiful, the...
I need my order quickly so paid for overseas delivery courier. I received my order within 2...
Excellent product. Delivered so quickly! Would highly recommend them!
All the way from Italy to the UK in two days, fantastic! All products where of top quality...
Quick service, good quality product, slightly expensive
all was very satisfactory and customer support were very friendly and helpful
Highly recommended, the ring looks amazing. I am wearing this ring every day.
Fast and safe delivery, am happy with my purchase..
Good and clear site. Delivery fine. Some unfinished work on there inner side of the button holes...
Used standard delivery - arrived in a week (Italy / UK). Excellent quality product. It was a...
I had no difficulties with placing or receiving my order. The ordering process was simple and...