Pulcranet Srl, has its legal head-office located in Via Martiniana n° 325/B - 41126 Modena (MO), VATIN: 03094930363; is the owner of the website www.holyart.co.uk and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.
Information on the products
In order to make the purchase of its products always clear and transparent, Holyart pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets'. These sheets include detailed information about the products and their features (price, size, materials, models, weight, etc.) together with high-definition images of each single product.
The customer may purchase all the products currently on the holyart e-catalogue, which can be visited at this address: (URL) www.holyart.co.uk.
Each product displayed on the web catalogue features a technical sheet, stating its availability as follows:
- In stock
- Product available in "n." days
- Out of stock
In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.
Prices reported on Holyart.co.uk are expressed in GB pounds (£) and other currencies, such as Euros (€) or US dollars ($). The prices do not include shipping costs and contingent custom clearance for the materials delivered outside the EU. Shipping costs are charged to customers, excluding special promotions and/or promotional codes. Shipping costs are always indicated as a supplement to the price of the purchased item(s). Nevertheless, shipping costs are clearly reported before proceeding with the completion of the order. TO SEE THE SHIPPING COSTS, DEPENDING ON WEIGHT AND DESTINATION, PLEASE CLICK HERE.
The price list is expressed in GB pounds (or other currencies: Euros and US dollars) and is indicated in a clear and transparent way before order confirmation. Holyart reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Holyart reserves the right to cancel the order.
Placing an order
To place an order on Holyart.co.uk, customers must follow a four-step path
- Log in specifying user name and password in the required fields (or register if you are a new customer);
- Add to the cart the item(s) you wish to purchase;
- Choose the desired shipping method;
- Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the ORDER CANCELLATION section.
Shipping of the goods
The products purchased on Holyart.co.uk, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the SHIPPING PAGE.
After having placed an order on the website, customers can cancel orders at any time by telephone at +44 208 068 8794 or writing an email to email@example.com If the order that you wish to cancel has already been paid, Holyart will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will collect the goods at the place indicated by you at our own expenses.
Holyart's withdrawal policy does not only comply with the norms of the D.Lgs 206/05 Consumer code, but goes beyond these norms in order to guarantee maximum satisfaction and protection to the customers. For more information, please consult the RETURN POLICY section.
Our Lady water bottle: Item received quickly and in excellent order. I would recommend this...
The order was received on time with no fuss. I have nothing to complain about.
Excellent service,fast delivery and a wide range of products
The delivery was good and didn’t have to wait too long.
At the moment I cannot give full stars. I have a problem with 3 items from my order. I have...
Perfect service on both occasion. Excellent online chat too....
Brilliant company. Have used multiple times for UK delivery of monastery wines and the order has...
Fast efficient service, products as advertised. Very satisfied.
My only quibble is that the cruets I ordered are made of much thicker,glass than I anticipated. ...
I am extremely impressed with the speed in which this item reached me from Italy. The cassock...
I ordered the Rosary beads in metal and wood Pope Francis. Customer service from ordering to...
Placed two orders and received the next day. Used online chat to check progress of order,which...
I have been searching for the charm for a long long time I had one and lost it but now this is...
An excellent service as usual, great that you are now minimising the packaging, but still...
I ordered the Chasuble on the 12th March just before this Coronavirus became more serious. I was...
Order was exactly as described. Very fast delivery. Thank you.
Reasonable price charged, A good selection of items Speedy and reliable service
Very prompt and good value specially n these troubled times.Thank you.
Delivery and everything fine I just notice which I thought was a bit of dirt on the painting of...
I was very pleased with the Thurible I received, its very good quality at a reasonable price. ...
Products well illustrated. Reasonably priced. Straightforward delivery. Would certainly use again.
Good selection of products, adequate descriptions & photos, fast delivery times, excellent...
Value for money - and came on time. Item was easy to order.
I very happy with everything the order, how quickly the order was dealt with and delivered and...
Objects as described, good quality, quick service.
I am highly satisfied with the order procedure, customer support and would surely recommend...
It was beautifully crafted item. Ordered it 8am Thursday morning arrived Friday dinner time.
Product was as described and appears good quality. However, packing was terrible! Massive box,...
An excellent service, great products, great communication, fast delivery.
Very satisfied with the whole process. Streamlined and quick service with good communication
60 Springfield Park correspondence is superb the quality is excellent I would highly recommend...
Very pleased with color wanted them for Sapphire Wedding Anniversary Thank you
Very quick processing, delivery within 36 hrs intra-EU. Impressive. Satisfied with all products....
Excellent service; great products. Delivery to the UK was very fast. Would definitely use again.
Beautiful cross. Slight delay as not in stock but once in arrived promptly. Keep up to date with...
Very happy with my purchase,love it and arrived when it said it would
Excellent service. Goods arrived in good condition & when expected.
Excellent service and quality of item. The lectern came (very) well packed from Italy in only a...
Very good and fast service and we are happy with the product.
100% statisfied very time also amazed at the very fast delivery from Italy to the UK via TNT. I...
Arrived sooner than expected and the updates were much appreciated. Thank you for e great service.
Great service. My item arrived very promptly. The only criticism I would have would be the size...
I was 100% satisfied with my experience. I really can’t fault the excellent customer service....
Their products are good, but before receiving payment for them, they should warn that in some...
Easy to use website. Extremely large choice of goods. Very prompt delivery
Always helpful. Items are lovely quality and arrive very quickly. Highly recommended A+++
Ordering the items was painless and delivery was fast and efficient
I was looking for a Mass Kit to gift to a seminarian who will soon be ordained, and the Holy Art...
Despite a delay in the order -I was kept up to date and well informed of the process! The...
Very satisfied with my purchase. The process was smooth, however, it will be great if customers...
It would be helpful to have videos of the items or more photos as the website doesn’t do...
No complaints whatsoever. Wouldn't know how to improve your delivery system. ...