Pulcranet Srl, has its legal head-office located in Via Martiniana n° 325/B - 41126 Modena (MO), VATIN: 03094930363; is the owner of the website www.holyart.co.uk and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.
Information on the products
In order to make the purchase of its products always clear and transparent, Holyart pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets'. These sheets include detailed information about the products and their features (price, size, materials, models, weight, etc.) together with high-definition images of each single product.
The customer may purchase all the products currently on the holyart e-catalogue, which can be visited at this address: (URL) www.holyart.co.uk.
Each product displayed on the web catalogue features a technical sheet, stating its availability as follows:
- In stock
- Product available in "n." days
- Out of stock
In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.
Prices reported on Holyart.co.uk are expressed in GB pounds (£) and other currencies, such as Euros (€) or US dollars ($). The prices do not include shipping costs and contingent custom clearance for the materials delivered outside the EU. Shipping costs are charged to customers, excluding special promotions and/or promotional codes. Shipping costs are always indicated as a supplement to the price of the purchased item(s). Nevertheless, shipping costs are clearly reported before proceeding with the completion of the order. TO SEE THE SHIPPING COSTS, DEPENDING ON WEIGHT AND DESTINATION, PLEASE CLICK HERE.
The price list is expressed in GB pounds (or other currencies: Euros and US dollars) and is indicated in a clear and transparent way before order confirmation. Holyart reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Holyart reserves the right to cancel the order.
Placing an order
To place an order on Holyart.co.uk, customers must follow a four-step path
- Log in specifying user name and password in the required fields (or register if you are a new customer);
- Add to the cart the item(s) you wish to purchase;
- Choose the desired shipping method;
- Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the ORDER CANCELLATION section.
Shipping of the goods
The products purchased on Holyart.co.uk, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the SHIPPING PAGE.
After having placed an order on the website, customers can cancel orders at any time by telephone at +44 208 068 8794 or writing an email to firstname.lastname@example.org If the order that you wish to cancel has already been paid, Holyart will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will collect the goods at the place indicated by you at our own expenses.
Holyart's withdrawal policy does not only comply with the norms of the D.Lgs 206/05 Consumer code, but goes beyond these norms in order to guarantee maximum satisfaction and protection to the customers. For more information, please consult the RETURN POLICY section.
I was very pleased with the order. It arrived quickly in time for the event that I wanted to use...
I was impressed with the fast shipping, Italy - Finland in 3 days! One of the items I...
Excellent quality product. highly recommended. Excellent service.
Absolutely fantastic service & delivery was only a few days
The parcel arrived in a timely manner, although the items are glass they were received in...
Arrived earlier than expected. I would recommend your company as the service was excellent and...
Lovely bell, well packaged and delivered on time. Thank you very much and will recommend highly....
Parcel was dispatched quickly and arrived very fast. Very happy with quality of the product...
Good speed and very happy with the item many thanx
An excellent and efficient company. My order arrived very promptly, well-packed and well ahead...
Excellent company to deal with. Any small problem was quickly resolved, I had a bit of confusion...
I'm very pleased with what I bought. The way my item was packed and all communication about my...
The product was same as in the picture. Very nice. Loved it.
excellent quality and quantity vestments are of a superior standard fully recommended looking...
very happy with my purchase and the excellent service and quick delivery very satisfied the...
Goods received promptly as described on the web site and excellent service overall
Amazing! I love all the pieces, and the delivery was very fast.
I am delighted with the order and the two icons (Christ Pantocrater) which I purchased for...
Easy to order, advised of shipping delay but that was acceptable for us. Really happy with the...
Very excellent service from placing the order till the delivery had no issues the customer care...
Product as described and received within good time - thank you.
Lovely prayer cards and beautiful Orthodox Easter eggs.
I bought a white cincture (girdle) and am happy with the product. I should have looked further...
Website easy to use; order process very straightforward. Items delivered in good condition and...
Great product and very fast service at a reasonable price.
The cross I brought was the smaller version and I liked the blue, it arrived in a reasonable...
Excellent Service and order received in good time.
Lovely wooden desktop reader. Well made love wood and I really like the simple way the slant of...
Would highly recommend. Ordering process straightforward. Product was as described. Excellent...
Love the sheep...nice addition to my nativity set...fast shipping too.
easy tto use service with quick delivery Postage is quite expensive though for small purchase.
I found that overall my experience was very good. I was kept aware of the progress of the order...
Simple ordering . Product looks excellent exactly as pictured. Delivery extremely fast.
The site was easy to use. The items arrived quickly. A damaged item was replaced promptly....
Amazing service and quality church supplies. I was completely satisfied from start to finish. I...
Excellent service, delivery was swift and the items I ordered were of high quality and arrived...
The service was excellent would recommend Holy Art to fellow clergy colleagues of mine within...
Fast efficient service arrived very promptly and good products
Beautiful Nativity. I am very pleased with it and would definitely recommend.
I have to little experience to give an adequate response.
Order process good, website good, price good, Statues good quality, packaging good. One...
First class products prices and service would highly recommend Holyart
Great items and good quality, very fast delivery thanks!
Sometimes it’s difficult to find things in the website.
Carefully packed products, fast shipping, and great communication.
60 springfield park excellent quality superb company to work with
The order was easy to place. The parcel was easy to track and it arrived in very good time
The candle holder I ordered was excellent: even better than it appeared in the picture on the...
Very helpful and good communication. A wonderful organisation and people to do business with....
Am I highly satisfied with your product, in all ramifications your company is very good.
I was very satisfied and would recommend you to others
Extremely good quality and design. Easy to order and delivered speedily by a reputable carrier...