Pulcranet Srl, has its legal head-office located in Via Martiniana n° 325/B - 41126 Modena (MO), VATIN: 03094930363; is the owner of the website www.holyart.co.uk and sells its products in compliance with the below specified terms and conditions, in accordance with D.Lgs 206/05 of the Consumer Code.
Information on the products
In order to make the purchase of its products always clear and transparent, Holyart pays particular attention to the publication of thorough product information, thanks to the use of 'technical sheets'. These sheets include detailed information about the products and their features (price, size, materials, models, weight, etc.) together with high-definition images of each single product.
The customer may purchase all the products currently on the holyart e-catalogue, which can be visited at this address: (URL) www.holyart.co.uk.
Each product displayed on the web catalogue features a technical sheet, stating its availability as follows:
- In stock
- Product available in "n." days
- Out of stock
In case a request, forwarded with an order cannot be dealt with immediately, you will be contacted by our Customer Service via email or by phone within a working day from order submission.
Prices reported on Holyart.co.uk are expressed in GB pounds (£) and other currencies, such as Euros (€) or US dollars ($). The prices do not include shipping costs and contingent custom clearance for the materials delivered outside the EU. Shipping costs are charged to customers, excluding special promotions and/or promotional codes. Shipping costs are always indicated as a supplement to the price of the purchased item(s). Nevertheless, shipping costs are clearly reported before proceeding with the completion of the order. TO SEE THE SHIPPING COSTS, DEPENDING ON WEIGHT AND DESTINATION, PLEASE CLICK HERE.
The price list is expressed in GB pounds (or other currencies: Euros and US dollars) and is indicated in a clear and transparent way before order confirmation. Holyart reserves the right to change product prices at any time, but the company is always committed to offering a fair and convenient price in line with the features of the products themselves. In the event that wrong prices and/or absurdly low prices are visualised due to technical or manual errors, Holyart reserves the right to cancel the order.
Placing an order
To place an order on Holyart.co.uk, customers must follow a four-step path
- Log in specifying user name and password in the required fields (or register if you are a new customer);
- Add to the cart the item(s) you wish to purchase;
- Choose the desired shipping method;
- Choose the desired payment method;
Once the payment method has been selected, customers must proceed to the payment with the selected method. Once the order has been placed, the sale agreement is completed. Orders can be cancelled in compliance with the terms and conditions described in the ORDER CANCELLATION section.
Shipping of the goods
The products purchased on Holyart.co.uk, provided they are available in stock, are shipped within 24 hours from order placement. If the purchased goods are not in stock, we will inform the customer within 24 hours from order placement via email or telephone. Goods can be shipped in Italy and to the rest of the world with costs, methods and times that can vary depending on the destination. For more information, please refer to the SHIPPING PAGE.
After having placed an order on the website, customers can cancel orders at any time by telephone at +44 208 068 8794 or writing an email to email@example.com If the order that you wish to cancel has already been paid, Holyart will refund the entire amount within 4 working days starting from the order cancellation date. We recommend you communicate the order cancellation within 24 hours from the order placement. If the goods have already been shipped before the cancellation, we will collect the goods at the place indicated by you at our own expenses.
Holyart's withdrawal policy does not only comply with the norms of the D.Lgs 206/05 Consumer code, but goes beyond these norms in order to guarantee maximum satisfaction and protection to the customers. For more information, please consult the RETURN POLICY section.
Once received the materials were in excellent condition and of really good quality. However, I...
Excellent service and most helpful advice. I would recommend Holyart to fellow clergy. There...
The person I spoke to on the phone was very helpful, polite and was able to answer my questions...
Wonderful service and great products. Our new priest will be very happy.
Wonderful service. The items arrived in less than 48 hours and were exactly what I wanted and...
As my order arrived without a problem and it was complete I have no hesitation in recommending...
The statue was perfect and carefully packaged too. It arrived in 7 days.
Delivery was not quick but I was not in any hurry. Quality is excellent.
The range of items on Holy Art is fantastic and excellent value. I particularly appreciate the...
A clear website.I chose rosary beads and they were well priced and arrived in good time.
Very sympathic, polite, fast and flexible administration. I'm very pleased. Thanks.
I have found Holy Art to be an excellent resource especially for Church products. The quality is...
The crucifix was lovely - so well-made & artful. I am very pleased.
i recently brought two Deacon's stoles which both of great quality and the speed of delivery was...
Quick dispatch and items as described. Superb customer service.
Brilliant service and Good quality item. Photo matched exactly what I received. My order...
Customer support is very good. They respond respectfully and promptly to contacts. And they...
Would recommend. Lovely statue (sleeping St Joseph). Good price. Well packaged and delivered on...
Beautiful product and excellent service, thank you
Excellent service, good quality products, excellent customer service
I was very satisfied with my order and would recomend you.
I have an account with Holy Art because it is easy to shop, the goods are always as expected and...
excellent service very efficient good quality goods. excellent prices
One of my orders was back dated waiting for stock it would have been helpful if an email was...
A first class service from my enquiry to delivery.
Excellent service, well packaged and thanks for the gift.
Found website not user friendly so rang my order through. This was transacted efficiently. The...
Everything else is ok but on sizing probably think about using international sizes as some have...
Lovely statue and rosary beads for a present. They arrived in two days from Italy - well wrapped...
Great f as St efficient service, the parcel arrived faster from Italy tan if I had ordered it...
The service was the fastest ever and the product is made with the highest quality, so I don’t...
I was very pleased with the service as I ordered over the phone. I did have difficulty online as...
*** was really helpful when I was struggling to fill in my order electronically and she helped...